In the case you need to reprint a receipt from a Deajvoo P-line terminal, you can do so from the Favorites Menu. Reprinting a receipt is only available for transactions in the current open batch. If you need to view or reissue a receipt from a transaction that took place in a closed batch, you will need to log into the iPOS Pays dashboard.
To Reprint the receipt:
- Tap the Star Icon
- Choose Reprint receipt
- If necessary enter the password for the terminal (Last 4 Digits of TPN)
- Choose the transaction you wish to reprint the receipt for.
- If you do not see the transaction in the recents list, you can look it up by either transaction number, or by the last four digits of the credit card number.
- Once you find the transaction, tap the card so it is highlighted, then tap the green arrow in the top right corner of the screen
- Choose if you would like to print the merchant copy.
- Choose how you would like the customer copy to be printed, emailed, or sent as an SMS message.
- Done.